IMPORTANT INFORMATION

Complete the entry criteria then click “Complete”. All mandatory fields must be complete before you are able to complete your entry. You will then be required to Register. On doing so, you will receive an email, please click the link to confirm. You will then be able to complete the entry process. Return to the site using your login credentials to enter other categories, book tables and manage your account. Click here for further assistance with the entry process.

Boutique Salon of the Year

This category recognises the best beauty salon in the UK with three treatment rooms or fewer. This category shines a light on outstanding boutique salons.

Who can enter?

Any beauty salon with three treatment rooms or fewer that opened before the end of 2019.

Criteria

To enter this category, you must not have any heat or water facilities such as saunas and pools (salons with steam, heat and water facilities should enter the Spa of the Year category).

Video and interview

Please be aware that if you reach the finalist stage for this category you will be required to submit a video according to criteria set by the Professional Beauty Awards team and attend a video interview on Tuesday 7 or Wednesday 8 September 2021.

Please click here for the terms and conditions for full details.
  1. Which brands does your salon stock/use?
  2. Why do you think your salon should win this award? (300 words max)
  3. Please explain the salon’s philosophy and its point of difference from other salons in your region (200 words max)
  4. Please explain how the salon excels at customer service. Please give examples (200 words max)
  5. Tell us about the guidelines you have in place when dealing with customer complaints.
  6. Please outline the key operational and marketing initiatives for the last 18 months and give evidence/examples of how these have helped the business (250 words max)
  7. Attach examples of your operational and marketing activity
  8. Please outline any business initiatives or changes you implemented in reaction to the Covid-19 pandemic and share evidence and examples of how these benefited the business? (e.g. how you engaged with your local community or your team; any new online/virtual services; collaborations with other businesses, etc) (300 words max)
  9. What is the retail strategy and how do you measure its success? (250 words max)
  10. Please outline your therapists’ qualifications and your ongoing training & development policy, including dates of most recent CPD (250 words max)

Boutique Spa of the Year

This category recognises exceptional spas with 10 treatment rooms or fewer.

Who can enter?

Any hotel, destination or day spa that has 10 treatment rooms or fewer and opened before the end of 2019.

Criteria

To enter this category, the spa must offer water and/or steam facilities (e.g. pool, hot tubs, steam room). If your property does not have water/steam facilities, you should enter one of the Salon of the Year categories.

Video and interview

Please be aware that if you reach the finalist stage for this category you will be required to submit a video according to criteria set by the Professional Beauty Awards team and attend a video interview on Tuesday 7 or Wednesday 8 September 2021.

Please click here for the terms and conditions for full details.
  1. What facilities does the spa offer (e.g. saunas, steam rooms, pools, café)?
  2. Which brands does your spa stock/use?
  3. Why do you think your spa deserves to win this award? (300 words max)
  4. Please explain the spa’s philosophy and its point of difference from other spas (200 words max)
  5. Please explain how the spa excels at customer service. Please give examples (200 words max)
  6. Tell us about the guidelines you have in place when dealing with customer complaints.
  7. Please outline the key operational and marketing initiatives for the last 18 months and give evidence/examples of how these have helped the business (250 words max)
  8. Attach examples of your operational and marketing activity
  9. Please outline any business initiatives or changes you implemented in reaction to the Covid-19 pandemic and share evidence and examples of how these benefited the business? (e.g. how you engaged with your local community or your team; any new online/virtual services; collaborations with other businesses, etc) (300 words max)
  10. What is the retail strategy and how do you measure its success? (250 words max)
  11. Please outline your therapists’ qualifications and your ongoing training & development policy, including dates of most recent CPD (250 words max)

Large Salon of the Year

This category awards the super-salons, it recognises businesses with four or more treatment rooms that consistently impress consumers and deliver an impeccable customer experience from start to finish.

Who can enter?

Any beauty salon with four treatment rooms or more that opened before the end of 2019.

Criteria

To enter this category, you must not have any heat or water facilities such as saunas and pools (salons with steam, heat and water facilities should enter one of the Spa of the Year categories).

Video and interview

Please be aware that if you reach the finalist stage for this category you will be required to submit a video according to criteria set by the Professional Beauty Awards team and attend a video interview on Tuesday 7 or Wednesday 8 September 2021.

Please click here for the terms and conditions for full details.

  1. Which brands does your salon stock/use?
  2. Why do you think your salon should win this award? (300 words max)
  3. Please explain the salon’s philosophy and its point of difference from other salons in your region (200 words max)
  4. Please explain how the salon excels at customer service. Please give examples (200 words max)
  5. Tell us about the guidelines you have in place when dealing with customer complaints.
  6. Please outline the key operational and marketing initiatives for the last 18 months and give evidence/examples of how these have helped the business (250 words max)
  7. Attach examples of your operational and marketing activity 
  8. Please outline any business initiatives or changes you implemented in reaction to the Covid-19 pandemic and share evidence and examples of how these benefited the business? (e.g. how you engaged with your local community or your team; any new online/virtual services; collaborations with other businesses, etc) (300 words max)
  9. What is the retail strategy and how do you measure its success? (250 words max)
  10. Please outline your therapists’ qualifications and your ongoing training & development policy, including dates of most recent CPD (250 words max)

Large Spa of the Year

This category recognises spas with 11+ treatment rooms, first-class facilities, excellence in service, training and innovation.

Who can enter?

Any hotel, destination or day spa that has 11+ treatment rooms and opened before the end of 2019.

Criteria

To enter this category, the spa must have 11 treatment rooms or more and offer water and/or steam facilities (e.g. pool, hot tubs, steam room). If your property does not have water/steam facilities, you should enter one of the Salon of the Year categories.

Video and interview

Please be aware that if you reach the finalist stage for this category you will be required to submit a video according to criteria set by the Professional Beauty Awards team and attend a video interview on Tuesday 7 or Wednesday 8 September 2021.

Please click here for the terms and conditions for full details.

  1. What facilities does the spa offer (e.g. saunas, steam rooms, pools, café)?
  2. Which brands does your spa stock/use?
  3. Why do you think your spa deserves to win this award? (300 words max)
  4. Please explain the spa’s philosophy and its point of difference from other spas (200 words max)
  5. Please explain how the spa excels at customer service. Please give examples (200 words max)
  6. Tell us about the guidelines you have in place when dealing with customer complaints.
  7. Please outline the key operational and marketing initiatives for the last 18 months and give evidence/examples of how these have helped the business (250 words max)
  8. Attach examples of your operational and marketing activity
  9. Please outline any business initiatives or changes you implemented in reaction to the Covid-19 pandemic and share evidence and examples of how these benefited the business? (e.g. how you engaged with your local community or your team; any new online/virtual services; collaborations with other businesses, etc) (300 words max)
  10. What is the retail strategy and how do you measure its success? (250 words max)
  11. Please outline your therapists’ qualifications and your ongoing training & development policy, including dates of most recent CPD (250 words max)

Employer of the Year

This category looks to acknowledge the spa, salon or clinic that demonstrates real dedication to supporting its employees and giving them rewarding careers within a strong and successful business.

Who can enter?

Any beauty salon, nail salon, spa or aesthetic clinic in the UK that opened before the end of 2019 and employs full- and/or part-time therapists and/or nail technicians and/or aestheticians. Product brands and suppliers are not eligible to enter this award.

Interview Day

Please be aware that if you reach the finalist stage, you will need to attend a video interview on Thursday 2nd September 2021.
  1. Number of staff employed full-time
  2. Number of staff employed part-time (put 0 if none) 12. Your staff turnover for the last 3 years (ie number of employees who left the business each year and number of new employees who joined)
  3. Number of staff that have been promoted in the past year
  4. Why do you think your business should win this award? (300 words max)
  5. Please explain what makes your business and management philosophy special (200 words max)
  6. Please outline your key achievements of the last 18 months and give evidence/examples of how these have improved your staff’s careers (400 words max)
  7. Please outline your training schedule for the last 18 months, including dates of CPD, and explain how staff have been encouraged to develop their skills and to contribute ideas to the business (400 words max)
  8. Please explain how you managed communications with your team during Covid-19 including training on procedures for reopening periods and any communications during closures
  9. Please outline your induction and disciplinary/grievance procedures (300 words max)
  10. You must upload a high resolution picture of your team.

Nail Salon of the Year

This category highlights the dynamic nails market, this award celebrates salons that gain the majority of their business from nails.

Who can enter?

Any salon in the UK that has been open since before the end of 2019 and advertises itself as doing mainly or exclusively nails or hand and foot services.

Video and interview

Please be aware that if you reach the finalist stage for this category you will be required to submit a video according to criteria set by the Professional Beauty Awards team and attend a video interview on Tuesday 7 or Wednesday 8 September 2021.

Please click here for the terms and conditions for full details.
  1. Number of Treatment Rooms?
  2. Which brands does your salon stock/use?
  3. Why do you think your salon should win this award? (300 words max)
  4. Please explain the salon’s philosophy and its point of difference from other salons (200 words max)
  5. Please explain how the salon excels at customer service. Please give examples (200 words max)
  6. Tell us about the guidelines you have in place when dealing with customer complaints.
  7. Please outline the key operational and marketing initiatives for the last 18 months and give evidence/examples of how these have helped the business (250 words max)
  8. Attach examples of your operational and marketing activity
  9. Please outline any business initiatives or changes you implemented in reaction to the Covid-19 pandemic and share evidence and examples of how these benefited the business? (e.g. how you engaged with your local community or your team; any new online/virtual services; collaborations with other businesses, etc) (300 words max)
  10. What is the retail strategy and how do you measure its success? (250 words max)
  11. Have you or your team done anything to champion or develop the nails industry (e.g. work as an educator, speaker, judge, mentor, product or treatment developer, or work in your local community)? If so please provide details and dates (200 words max)
  12. Please outline your nail technicians’ qualifications and your ongoing training & development policy including dates of most recent CPD (250 words max)
  13. Upload examples of training
  14. How do you maintain a high standard of hygiene in the Salon.

Spa/Salon Leader of the Year

This category showcases the leading lights in the industry, this award is for an inspirational and innovative leader who runs a dynamic, motivated team and a successful business.

Who can enter?

Any individual person working in the UK within the beauty, nail, spa or aesthetics industry who is leading or managing others and considers themselves a driving force behind the business. This category is looking for forward thinkers, entrepreneurs and strategists who are making a change in the industry. It is open to anyone who leads a salon, spa or clinic team/business; those who lead a brand or product supply company are not eligible to enter.

Interview Day

Finalists in this category will be required to attend a video interview. These will be held on Thursday 2 September 2021 and are mandatory for the awards process.

Please click here for the terms and conditions.
  1. Why should you win this award? (300 words max)
  2. As leader within your company, what is your role?
  3. Which achievements from the last 18 months are you most proud of? 
  4. How do you motivate and inspire others (please give examples)?
  5. What skills do you have that allow you to excel in your role?
  6. What are your passions within the industry and how do others in the industry view you?
  7. What has been your biggest leadership challenge in the last 18 months and how did you overcome it?
  8. Please list any additional activities or groups you are involved in within the industry.
  9. Please upload a recent high-resolution photograph of yourself
  10. Describe your professional self in 50 words or fewer

Spa/Salon Team of the Year

The team is the backbone of any salon or spa business – this category celebrates the amazing bonds formed within salons and spa, this award looks to the whole team and recognises the exceptional teamwork from every individual with a role in making the business successful.

Who can enter?

Teams must be made up of three or more, encompassing all relevant employees from reception and front of house to therapist and manager.

Please click here for the terms and conditions for full details.
  1. How many people are in your team?
  2. Please tell us why your team deserves to win this award (include any initiatives or examples of how they pulled together as a team during the Covid-19 pandemic)? (300 words max)
  3. What does your team offer and what makes them special?
  4. What team building activities and/or initiatives do you have in place to ensure team integration and motivation and what new activities or online initiatives have you undertaken as a team in the last 18 months? (include a short description of how you worked together as a team and what these activities achieved).
  5. Upload one high-resolution photo of the salon or spa team

Therapist of the Year

This category recognises those special beauty therapists who have in-depth knowledge and a broad skill set, and really go the extra mile for their clients.

Who can enter?

Any beauty therapist who has been working in a salon or spa or as a mobile therapist since at least the end of 2019. Therapists who work from their own homes are eligible to enter.

Practical Day

Please be aware that if you reach the finalist stage, you will need to attend a practical test in London on Friday 3rd September. Failure to attend will result in disqualification.

Please click here for the full terms and conditions.
  1. What sets you apart from other therapists - why do you deserve to be Therapist of the Year? (300 words max)
  2. Which brands do you/your salon stock/use? (50 words max)
  3. Please list the professional qualifications you have. (200 words max)
  4. Upload copies of certificates
  5. Please detail any additional training you have undertaken. Including details and dates of the most recent CPD (200 words max)
  6. Please outline areas of specialism including any new treatments or techniques you have developed, and your key achievements in the last 18 months. (400 words max)
  7. Please outline how you have contributed to the success of your own business or the business for which you work in the last 18 months and any plans to develop the business over the next year (200 words max)
  8. Please explain how you ensure a high standard of treatments, hygiene and client care, giving examples where possible. (300 words max)
  9. Have you done anything to champion or develop the beauty industry? (e.g. work as an educator, speaker, judge or work in your local community). If so, please provide details and dates (200 words max)
  10. You must upload a high resolution picture of yourself.
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Address: Trades Exhibitions Ltd, Allington House, 25 High Street, Wimbledon, SW19 5DX ,  United Kingdom

T: +44 (0)203 841 7365

E: lizzi@professionalbeauty.co.uk

W: www.professionalbeauty.co.uk

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